Special needs centre

At TELUS, we are committed to ensuring that our products and services are accessible to all of our clients. We hope that you find the Special needs centre information listed here informative and helpful.

TELUS IP Relay
TELUS Relay Service
Voice carry over
Hearing carry over
Answering machine retrieval
Products & equipment
Directory assistance services
Alternative billing formats
Long distance rates
Calling features
Internet services
TTY payphones
Mobility services

Website accessibility

TELUS is committed to making its Web sites and Web applications accessible to the widest possible audience. Learn more

Special needs status

To apply for exemptions from directory assistance charges, or to receive your TELUS bill in alternate formats, please complete our special needs application form (PDF, 292KB).

Contact us

If you require additional information, please contact client service at 310-2255 (using a regular phone or through TELUS Relay Service) or contact us online.

TELUS, the TELUS logo, the future is friendly, Optik TV, the Optik TV logo, Optik High Speed and Optik Internet are trademarks of the TELUS Corporation, used under license.