Internet and email help overview

Get help with many common internet problems. Remember that PC HealthCheck software can help solve many Internet problems automatically.

Still having PC problems? Now you can enjoy enhanced 24/7 technical support from TELUS. Our Premium Care experts are standing by to remotely remove pesky spyware and viruses from your computer, increase its performance, assist with your home network, and many other services. 

High Speed
Installation	Install a modem or wireless gateway and set up home networking, email and security services.
Troubleshooting	Unable to connect? Intermittent connection? Find out what to do.
FAQ	Usage limits, adding new computers to your network, installing network cards and more.
Wireless home network
Setup	How to set up wireless home network
Troubleshooting	Unable to connect with wireless home network.
FAQ	Install wireless gateway and more.
Dial-up
Installation	How to set up dial-up Internet.
Troubleshooting	How to solve connection problems, etc.
Fast dial-up FAQ	Answers to questions on email speed, launching, fuzzy images, browser and game compatibility.
Email & Spam
Email Clients	Get the settings and information you need to configure your email client.
Webmail	TELUS Webmail allows you to securely access and manage your messages and contacts anytime, anywhere.
FAQ	Answers to the most commonly asked questions plus troubleshooting tips.
Personal webspace
TELUS File Manager	How to upload files using TELUS File Manager
Third-party FTP client	How to upload files using a 3rd party FTP client
Troubleshooting	How to solve password errors; what to do when personal pages won't display.
FAQ	Changing folder names, your site's URL, CGI and SSI and more.
Security
Installation	Download and activate TELUS Security
Troubleshooting	What to do about problems activating, viewing Web pages, removing infected files and more.
FAQ	Activation, user name and password issues, security and home networking.